Privacy Policy
AI-Lead Service Effective Date: June 7, 2026 Last Updated: June 7, 2026
1. Introduction
AI-Lead Service (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us via phone, SMS, or email.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
2. Information We Collect
We may collect the following types of information:
a) Information You Provide Directly
- Full name
- Business name
- Email address
- Phone number
- Business address
- Website URL
- Google Business Profile information
- Payment information (processed securely through Stripe — we do not store card details)
- Any other information you submit through our forms, surveys, or onboarding materials
b) Information Collected Automatically
- IP address
- Browser type and version
- Pages visited and time spent
- Referring URLs
- Device information
c) Information from Third-Party Integrations
When you connect third-party tools as part of our services (such as Google Business Profile or your existing CRM), we may receive information from those platforms as authorized by you.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Set up and manage your automation workflows
- Send transactional emails and SMS messages related to your account and services
- Send appointment confirmations, reminders, and follow-up communications
- Process payments and send invoices
- Respond to your inquiries and provide customer support
- Send you marketing communications (only with your consent)
- Improve our website and services
- Comply with legal obligations
4. SMS / Text Message Communications
By providing your phone number and submitting any form on our website or through our services, you expressly consent to receive SMS text messages from AI-Lead Service.
These messages may include:
- Appointment confirmations and reminders
- Follow-up messages related to your inquiry
- Service updates and notifications
- Promotional messages (only if separately opted in)
Message frequency varies. Standard message and data rates may apply depending on your carrier and plan.
To opt out of SMS messages at any time, reply STOP to any message we send. After opting out, you will receive one final confirmation message and no further SMS messages will be sent unless you re-opt in.
To request help, reply HELP to any message. You may also contact us at contact@ai-leadservice.com.
We do not sell, share, or transfer your phone number or SMS consent to third parties for their own marketing purposes.
5. Email Communications
By providing your email address, you consent to receive transactional emails related to your inquiry, appointment, or service. You may opt out of marketing emails at any time by clicking the unsubscribe link in any email or by contacting us at contact@ai-leadservice.com.
Transactional emails (such as appointment confirmations and service-related notices) may continue even after opting out of marketing communications.
6. How We Share Your Information
We do not sell your personal information. We may share your information with:
a) Service Providers
We work with third-party vendors who assist us in operating our business, including:
- GoHighLevel — CRM, automation, and communication platform
- Stripe — Payment processing
- Google — Calendar, Meet, and analytics
- Twilio / LC Phone — SMS and voice communication delivery
- Mailgun / LC Email — Email delivery
These providers are contractually obligated to protect your information and may only use it to perform services on our behalf.
b) Legal Requirements
We may disclose your information if required to do so by law or in response to valid legal requests from public authorities.
c) Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you request deletion of your data, we will remove it from our active systems within 30 days, subject to any legal retention requirements.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Request restriction of processing
- Data portability
To exercise any of these rights, contact us at contact@ai-leadservice.com.
9. Cookies
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser. Disabling cookies may affect some functionality of our website.
10. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.
11. Security
We implement commercially reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the “Last Updated” date at the top of this page. Continued use of our services after any changes constitutes your acceptance of the updated policy.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
AI-Lead Service Email: contact@ai-leadservice.com Website: ai-leadservice.com
This Privacy Policy was last updated on June 7, 2026.